User Agreement Pending legal review

Version 2026-11-05 · in force from 5 November 2026 · Terms and Conditions · Privacy notice

This agreement is between you and Mi-Ware (Vincent Tyson, trading as Mi-Ware; full details in the Terms and Conditions). It covers having a Mi-Ware account and using mi-ware.ai, the Showroom, the Demo Room, the Creation Hub and the apps we host for you. What you buy, and how we supply it, is in the Terms and Conditions. You agree to both when you register.

1. Who may have an account

• You must be 18 or over and a real person. Accounts are made from a Google sign-in: one account per person.
• You may use Mi-Ware for yourself or for a business. If you register or buy for a business, you confirm that you are allowed to act for it.
• You may not register if we have closed an account of yours before for breaking this agreement, unless we agree.

2. Your account and keeping it safe

• Keep your Google sign-in to yourself. What is done from your account is treated as done by you. Do not share your account or the apps it gives you access to.
• If you think someone else has used your account, tell us at support@mi-ware.ai straight away. We can end every session on your account at once.
• Keep your details correct, especially your email address, because that is where your receipts, build notices and anything important about your account are sent.

3. Your briefs, content and data

• Your briefs, the files you send with them, and the data you put into your apps belong to you.
• You promise that you have the right to give us everything you send, and that using it to build your software will not break anyone else's rights (for example copyright, trade marks or privacy) or the law.
• Do not put other people's personal data into a brief unless you are allowed to share it and it is needed for the build.

4. The licence you give us

• You allow Mi-Ware to use, copy and store your brief and content to build, test, host and support the software you ordered.
• You also allow Mi-Ware to anonymise anything it stores, including your project data, and to use the anonymised material to refine, train and improve Mi-Ware's systems. Anonymising means your name, your contact details and anything else that identifies you are taken out first. Your identity is never part of it, and anonymised material may be kept after your account closes.
• These permissions are free of charge. We never sell your brief, your content or your data. A project you abandon is covered by section 5.

5. Abandoned projects

• If you abandon a project without paying for it (Terms and Conditions, section 8), you give Mi-Ware a permanent, worldwide, free licence, which cannot be withdrawn, to complete the project from your brief and to use, show, sell and build on the result as Mi-Ware's own.
• Before we do anything with it, we remove your name and your personal data from the brief and the software. We never present an abandoned project as yours, or tell anyone it came from you.
• You are told this, and asked to confirm, before an abandon goes through. If you would rather keep your idea to yourself, pay for the build instead of abandoning it.

6. Acceptable use

Use Mi-Ware only for lawful purposes. You must not use it, or ask us to build anything, for:

• anything illegal, or that helps someone break the law;
• malware, hacking tools, tools for getting round security or licensing, or anything meant to damage or break into systems;
• scams, fraud, phishing, impersonation, or fake reviews and records;
• spying on people, stalkerware, or collecting personal data without the people's knowledge or a lawful reason;
• copying someone else's product, brand or protected work;
• harassment, threats, hate, or content that sexualises children (which we report to the authorities).

On the site itself you must not:

• try to probe, overload, break into or misuse the service, including through what you put in a brief or a message;
• scrape the site, copy or extract our apps, or try to work out how they or the service are made;
• share, sell or rent out your account or your access to an app;
• use more than one account to get more free kit, discounts or First One places.

7. How we enforce it

• We check briefs before we build them and may decline any brief that breaks section 6. If we decline, nothing is charged and any reservation is released.
• A breach usually draws a warning first, then exclusions of growing length. An account that keeps breaking this agreement, or a serious breach, may be suspended or closed straight away. If we close an account, any credit on it is returned and you keep your statutory rights for anything you paid for.
• Where the law requires it, or someone's safety is at risk, we report content and activity to the relevant authorities.
• If you think we have made a wrong decision about your account or a brief, write to support@mi-ware.ai and a person will look at it again.

8. Logs and monitoring

We keep a log of what is done on every account, including briefs, messages and sign-ins, to keep the service secure, prevent fraud and abuse, fix problems and settle disputes. What we keep and for how long is set out in the privacy notice.

9. Using the software

• We check every app before we deliver it, and we stand behind what we deliver under the Terms and Conditions.
• No software is perfect. Check that an app does what you need before you rely on it, and keep your own copies of important data you put into it.
• Apps are not built or approved for uses where a failure could cause death, injury or serious harm, such as controlling medical, vehicle or safety equipment. Do not use them that way. Information an app gives you is not legal, medical or financial advice.

10. Mi-Ware's site, software and brand

• The site, the Showroom, every app we make and everything used to make it belong to Mi-Ware. How we build is our own business and is not shared. What you get is the use of your apps, as the Terms and Conditions describe: not their code, and nothing behind them.
• You may not copy, extract, resell or redistribute our software, or offer it to others. The Made by Mi-Ware plate stays on every screen.
• "Mi-Ware", the logo and the plate are our marks. Do not use them in a way that suggests we endorse you or your product.

11. Hosted apps and availability

• We aim to keep the site and your apps available at all times, but we cannot promise they will never be interrupted. We may need to pause them for maintenance or security, and we try to do that at quiet times and tell you in advance when we can.
• We may update an app to fix faults, improve security or keep it working. We will not take away the main things it does during your access.

12. Other companies' services

You sign in with Google, pay through Stripe, and receive our emails through an email provider. Those companies run their own services under their own terms and privacy policies, and we are not responsible for them. The privacy notice says what each receives.

13. Emails from us

• We send service emails you need: your welcome, receipts, estimates, build notices and changes to these documents. These are part of the service and cannot be switched off while you have an account.
• We may also email you advice about one of your projects, for example how long a build is likely to take or what it is likely to cost.
• Promotional emails are sent only if you said yes to them, and every one has an unsubscribe link.

14. Feedback

If you send us ideas or suggestions about Mi-Ware, we may use them freely, without paying you or naming you. Thank you: it is how the service gets better.

15. Closing an account

• You can close your account at any time by writing to support@mi-ware.ai from the email on the account. Access to your apps ends when it closes, so export any data you want to keep first. Credit that came from a refund is returned to your card.
• We close an account only under section 7, or when the beta's own terms say so (Terms and Conditions, section 18).
• After an account closes we keep only what the privacy notice says we must, such as receipts for tax law.
• Sections 4, 5, 10 and 17 keep applying after an account closes.

16. Changes to this agreement

We may update this agreement. Each version gets a new version number and date at the top of this page. We tell account holders by email at least 30 days before a change applies and say what changed. If you do not agree, you may close your account before that date; you are asked to accept the new version the next time you sign in.

17. Liability, law and contact

• Our responsibility to you for anything you bought is set out in the Terms and Conditions, section 15, and the same applies under this agreement. Nothing here takes away your rights as a consumer.
• This agreement is governed by the law of Ireland. If you are a consumer living elsewhere in the EU, you also keep the protection of the mandatory consumer law of the country where you live, and you may bring a claim in the courts of Ireland or of that country.
• If part of this agreement cannot be enforced, the rest still applies.
• Questions about this agreement: support@mi-ware.ai.

See also the Terms and Conditions and the privacy notice.